Part-Time Career Services Specialist (NYC)

New York Public Library; New York (NY); Presencial; USD 29.000 - 40.000; A tiempo parcial

Descripción de la vacante

The New York Public Library is seeking a part-time Career Services Associate to support clients at Bronx Library Center and Stavros Niarchos Foundation Library. You will provide one-on-one job coaching, review resumes, and help users navigate NYPL career resources.

You will schedule appointments, coordinate services, and refer patrons to related programs while maintaining a welcoming, inclusive environment across multiple branches.

Formación

• Associate's Degree required or High School Diploma and 2+ years of related experience.
• At least one year of excellent public or customer service experience, preferably in an educational setting.
• Experience reviewing resumes or supporting job search processes is preferred.
• Experience completing administrative tasks such as scheduling appointments, communicating with patrons, and managing a calendar effectively.
• Strong computer skills: Microsoft Office and Google Drive.
• Excellent written and verbal communication, and strong organizational skills with attention to detail.
• Ability to work both collaboratively and independently.

Responsabilidades

• Maintain a high level of customer service as the first point of contact for Career Services patrons.
• Conduct daily one-on-one job support appointments (resume edits, formatting, spelling/grammar, and job applications).
• Refer patrons to other NYPL departments, programs, and resources.
• Assist with job support requests for drop-in patrons at SNFL during dedicated dates/times.
• Schedule Career Services appointments for patrons.
• Research education or training programs for career advancement and print materials.
• Enter data into appointment record system and support staff with call reminders.

Conocimientos

Customer service

Resume editing

Communication

Microsoft Office

Google Drive

Organization

Scheduling

Data entry

Teamwork

Independent work

Educación

Associate's Degree

High School Diploma + 2+ yrs experience

Descripción del empleo

The New York Public Library is seeking a part-time Career Services Associate to support clients at Bronx Library Center and Stavros Niarchos Foundation Library. You will provide one-on-one job coaching, review resumes, and help users navigate NYPL career resources.

You will schedule appointments, coordinate services, and refer patrons to related programs while maintaining a welcoming, inclusive environment across multiple branches.