Part-Time Cannabis Dispensary Specialist

Trulieve; Miami (FL); Hybrid; USD 21,000 - 28,000; Part time

Benefits offered by this job

Tips eligible

Flexible hours

Employee discount

Job summary

Trulieve is seeking a Part-Time Dispensary Associate to guide customers on their cannabis journey, educate them on benefits and potential side effects, and facilitate purchases per state regulations while delivering an exceptional experience.

The role requires a High-school diploma, 21+ years old, and prior retail or cash-handling experience. You’ll join a team focused on patient care, product knowledge, and a strong customer service culture at our Florida stores.

Qualifications

• High-school diploma or equivalent and experience in the field or in a similar field.
• Must be a minimum of 21 years of age (or a minimum of 18 years of age in CT, PA and WV).
• Prior experience, preferably in retail and/or customer service area is a plus.
• Must have prior cash handling experience.
• Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels.
• Must possess excellent people skills and be able to communicate effectively with others in both verbal and written form.

Responsibilities

• Provide exceptional customer service to customers, guests, and coworkers.
• Provide empathy and compassion to patients.
• Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge.
• Assist Managers and Shift Supervisors with returns in accordance with company policy.
• Prepare and process patient orders in a timely and efficient manner.
• Follow Trulieve Policies and Procedures.
• Work directly with the leader on duty to enhance the customer experience.
• Assist customers with any product or device issues.
• Work with leadership and management to find solutions to customer issues.
• Document customer issues and concerns on the customer's profile.
• Maintain a clean and well-stocked workstation throughout the shift.
• Any other task(s) as assigned by Management.

Skills

Customer service

Cash handling

Communication

Teamwork

Independence

Education

High-school diploma or equivalent

Job description

Trulieve is seeking a Part-Time Dispensary Associate to guide customers on their cannabis journey, educate them on benefits and potential side effects, and facilitate purchases per state regulations while delivering an exceptional experience.

The role requires a High-school diploma, 21+ years old, and prior retail or cash-handling experience. You’ll join a team focused on patient care, product knowledge, and a strong customer service culture at our Florida stores.