Part-Time Cannabis Dispensary Associate — Customer Care

Renew Cannabis Co.

Palm Coast (FL)

On-site

USD 17,000 - 24,000

Part time

8 days ago

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Job summary

Trulieve is seeking a part-time Dispensary Associate to join our Retail team. You will guide customers on their cannabis journey, educate them on products and effects, and ensure compliant, efficient transactions with a focus on service excellence.

Responsibilities include processing orders, maintaining a clean workstation, and collaborating with the team to deliver an outstanding TruExperience. The role requires a high school diploma and cash-handling experience; evenings, weekends, and

Qualifications

High-school diploma or equivalent.
Minimum age 21 (18 in CT, PA and WV).
Prior retail or customer service experience is a plus.
Prior cash handling experience required.
Ability to work independently in a fast-paced environment.
Excellent people skills and effective communication.

Responsibilities

Provide exceptional customer service to customers, guests, and coworkers.
Provide empathy and compassion to patients.
Deliver TruExperience through elevated patient service standards and product knowledge.
Assist Managers with returns according to policy.
Process patient orders promptly and accurately.
Follow Trulieve Policies and Procedures.
Collaborate with leadership to enhance customer experience.
Address product or device issues and resolve customer concerns.
Document issues on customer profiles.
Maintain a clean, well-stocked workstation.
Perform additional tasks as assigned by Management.
Possibly support delivery driver tasks as needed.