Part-Time Campus Store Leader | Customer-First

Barnes & Noble Education; McKinney (TX); On-site; USD 17,000 - 23,000; Part time

Benefits offered by this job

DailyPay earned wage access

Sick time accrual

Generous employee discounts

401(k) plan

Job summary

Barnes & Noble College is hiring a Part-Time Supervisor to lead daily front-line operations and deliver a superior campus store experience in a retail setting.

You will coach team members, manage duties, and ensure service standards while supporting store priorities. The role involves varied weekly schedules year-round and collaboration with store leadership to engage students, faculty, and alumni.

Qualifications

• Must be at least 18 years of age.
• High school diploma or GED preferred.
• 2+ years of retail experience preferred.
• Demonstrated ability to deliver exceptional customer service and support daily store operations.
• Ability to coach, motivate, and provide direction to team members in a fast-paced retail environment.
• Strong communication, interpersonal, organizational, and problem-solving skills.

Responsibilities

• Lead by example on the sales floor, delivering exceptional customer service while coaching and supporting team members to create a customer-first culture.
• Support the daily operations of the store by assisting with opening and closing responsibilities, serving as Manager-on-Duty when assigned, and helping ensure operational priorities are completed.
• Provide day-to-day leadership by assigning work, monitoring progress, coaching team members, and helping ensure daily priorities and operational standards are achieved.
• Maintain a working knowledge of all store departments to assist customers, support team members, and meet business needs across the store.
• Resolve customer questions and concerns with professionalism, exercising sound judgment and escalating issues when appropriate.
• Support the onboarding and training of new team members while reinforcing company policies, operational standards, and customer service expectations.

Skills

Retail experience

Customer service

Coaching team members

Communication

Organizational skills

Problem-solving

Multitasking

Team collaboration

Education

High school diploma or GED

Job description

Barnes & Noble College is hiring a Part-Time Supervisor to lead daily front-line operations and deliver a superior campus store experience in a retail setting.

You will coach team members, manage duties, and ensure service standards while supporting store priorities. The role involves varied weekly schedules year-round and collaboration with store leadership to engage students, faculty, and alumni.