Part-Time Campus Services & Student Experience Coordinator

APU College of Nursing and Health Sciences; California; On-site; USD 24,000 - 28,000; Part time

Job summary

Azusa Pacific University seeks an Office Services Coordinator for the Regional Campus. This part-time role (20 hours/week) supports students, staff, and faculty by coordinating services and handling inquiries.

The position reports to the Director, works with campus leadership, maintains the university database, processes inquiries, and assists with instructional equipment and timekeeping. Evening hours are required.

Qualifications

• 1–3 years of administrative/customer-service experience.
• Experience at a higher education institution preferred.
• Experience with university database systems is beneficial.

Responsibilities

• Coordinate designated customer service functions under campus leadership.
• Route incoming calls and walk-in inquiries; respond or direct questions about registration, transcripts, financial aid, and deadlines.
• Collaborate with program directors to keep campus information current.
• Provide staff support to regional campus leadership as needed.
• Enter prospective student inquiries into the university database.
• Communicate campus updates to students regarding changes and deadlines.
• Assist faculty with duplication requests and classroom equipment use.
• Support timekeeping and ensure attendance as required.

Skills

Organizational skills

Customer service

Problem solving

Verbal communication

Written communication

Multitasking

Confidentiality

Office software

Tools

Google Apps

Microsoft Office

Excel

PeopleSoft

Salesforce

Job description

Azusa Pacific University seeks an Office Services Coordinator for the Regional Campus. This part-time role (20 hours/week) supports students, staff, and faculty by coordinating services and handling inquiries.

The position reports to the Director, works with campus leadership, maintains the university database, processes inquiries, and assists with instructional equipment and timekeeping. Evening hours are required.