Part-Time Campus Safety Clerk

Montgomery County Community College; Center Square (PA); On-site; USD 22,000 - 30,000; Part time

Job summary

Montgomery County Community College is seeking a part-time Campus Safety Clerk to provide clerical and dispatch support for the Department of Campus Safety. Typical hours are Mon-Thurs 4pm–10pm, with duties including answering lines, dispatching personnel, monitoring cameras, and managing tickets and Lost & Found items.

The role requires a high school diploma or GED and strong communication/computer skills, with a preference for at least six months of related experience.

Qualifications

• High school diploma or GED or equivalent work experience.
• Six months directly applicable experience preferred.
• Strong communication and computer skills.
• Knowledge of Microsoft Office.
• Customer service experience.

Responsibilities

• Answer non-emergency & emergency phone lines and assist callers.
• Dispatches campus safety personnel, via two-way radio, to calls for service.
• Monitors security camera live feeds and remote door unlocking/locking systems.
• Logs access card distribution to on-site contractors.
• Monitors Campus Safety Dept. emails and handles parking ticket processing.
• Handles labeling, logging, securing, and returning Lost & Found items while maintaining the database.
• Contacts Emergency Services / “911” for law enforcement, fire company, or EMS, and notifies fire alarm monitoring stations for tests.
• Performs other related duties as assigned by the Sr. Director of Campus Safety and/or the Campus Safety Supervisor.

Skills

Customer service

Communication

Computer skills

Multitasking

Calm under pressure

Education

High school diploma or GED

Six months related experience

Tools

Microsoft Office

Job description

To provide clerical and dispatch assistance to the Dept. of Campus Safety. Hours: Mon-Thurs 4pm to 10pm (24 hour)

• Answer non-emergency & emergency phone lines and assist callers accordingly. Dispatches campus safety personnel, via two-way radio, to calls for service. Monitors and replies to portable radio communications from both campus safety and facilities/custodial personnel. Assists “walk-ins” at the Campus Safety Dept. office.
• Monitors numerous security camera “live feeds” and remote door unlocking / locking systems throughout the campus. Logs access card distribution to on-site contractors.
• Monitors Campus Safety Dept. emails and handles the recording and processing of Campus Safety Dept. issued parking tickets.
• Handles the labeling, logging, securing, and returning of Lost & Found items while maintaining the associated database.
• Contacts Emergency Services / “911” for law enforcement, fire company, or EMS response, as well as notifying fire alarm monitoring stations for alarm testing.
• Performs other related duties as assigned by the Sr. Director of Campus Safety and / or the Campus Safety Supervisor.

Education/Training/Work Experience:

• High school diploma, GED or equivalent work experience required
• Six months directly applicable experience preferred
• Communication and computer skills

Specialized Knowledge & Skills:

• Knowledge of specific computer software (Microsoft Office; Word, Excel, etc.)

Customer service experience

• Additional Information Required:
• Ability to multitask with attention to detail
• Ability to work within a team-oriented setting
• Ability to maintain confidentiality
• Ability to prioritize workload
• Ability to stay calm in stressful situations

Montgomery County Community College is committed to assuring equal opportunity to all persons and does not discriminate on the basis of race, color, religion, religious creed, sex, pregnancy, ancestry, national origin, age, affectional or sexual orientation, genetic information, gender identity, gender presentation, veteran’s status, marital status or disability in its educational programs, activities, or employment practices as required by Title IX of the Educational Amendment of 1972, section 504 of the Rehabilitation Act of 1973, and other applicable statutes.

Inquiries concerning Title IX relating to equal opportunity on the basis of sex should be referred to: Title IX Coordinator, Mikiba W. Morehead, Ed.D., TNG, LLC, [e-mail].

All other equal opportunity inquiries, including those based upon disability, should be referred to: The Director of Equity, Diversity & Belonging, at [e-mail] or 215-619-7383.