Evening Cafe Customer Service Specialist

Clark Holdings, Inc. / Tim Hortons; City of Batavia (NY); On-site; USD 17,000 - 21,000; Part time

Job summary

Clark Holdings, Inc. / Tim Hortons in Batavia, NY is seeking friendly part-time and full-time Customer Service Team Members for evening shifts (1pm-9pm) including weekends. You will greet guests, take orders, prepare items, and maintain a clean dining area while delivering exceptional guest experiences.

The ideal candidate will have strong communication skills, the ability to multitask, and a passion for hospitality in a fast-paced environment. Training opportunities and teamwork are emphasized.

Qualifications

• Excellent customer service skills and a friendly, welcoming attitude.
• Ability to work in a fast-paced environment with a sense of urgency.
• Strong communication and interpersonal skills with teammates and guests.
• Willingness to train new employees and help others.

Responsibilities

• Create a positive first impression by keeping the dining area clean and inviting.
• Ensure orders are accurate by following the order monitor and repeating items.
• Deliver outstanding service with a friendly attitude and product knowledge.
• Greet customers promptly at the front counter and drive-thru within 5 seconds.

Skills

Customer service

Communication

Teamwork

Multitasking

Attention to detail

Training new employees

Job description

Clark Holdings, Inc. / Tim Hortons in Batavia, NY is seeking friendly part-time and full-time Customer Service Team Members for evening shifts (1pm-9pm) including weekends. You will greet guests, take orders, prepare items, and maintain a clean dining area while delivering exceptional guest experiences.

The ideal candidate will have strong communication skills, the ability to multitask, and a passion for hospitality in a fast-paced environment. Training opportunities and teamwork are emphasized.