Morning Guest Experience Specialist - Café

Clark Holdings, Inc. / Tim Hortons; Buffalo (NY); On-site; USD 17,000 - 22,000; Full time

Job summary

Tim Hortons team members in Williamsville, NY are sought for full-time and part-time roles on the morning shift (6am–2pm) at 5225 Sheridan Dr. You will greet guests, take orders, prepare products, and keep dining areas clean while delivering fast, friendly service.

Ideal candidates excel in communication, teamwork, and multi-tasking in a busy quick-service setting, ensuring accurate orders and guest satisfaction. Clark Holdings, Inc. / Tim Hortons supports training and equal opportunity.

Qualifications

• Excellent customer service skills with a friendly and welcoming attitude.
• Ability to work in a fast-paced environment with a sense of urgency.
• Strong communication and interpersonal skills.
• Ability to work on a team and with multiple employees.
• Attention to detail and ability to accurately process orders.
• Willingness to assist with training new employees.

Responsibilities

• Process food orders at front counter and drive-thru.
• Maintain a clean dining room, parking lot, and public spaces.
• Prepare food and beverage orders following procedures.
• Deliver friendly, attentive service and knowledge about products.
• Greet customers promptly and ensure orders are accurate.
• Support training of new team members as needed.

Skills

Customer service

Teamwork

Communication

Attention to detail

Multi-tasking

Job description

Tim Hortons team members in Williamsville, NY are sought for full-time and part-time roles on the morning shift (6am–2pm) at 5225 Sheridan Dr. You will greet guests, take orders, prepare products, and keep dining areas clean while delivering fast, friendly service.

Ideal candidates excel in communication, teamwork, and multi-tasking in a busy quick-service setting, ensuring accurate orders and guest satisfaction. Clark Holdings, Inc. / Tim Hortons supports training and equal opportunity.