Evening & Weekend Customer Service Associate

Clark Holdings, Inc. / Tim Hortons; Buffalo (NY); On-site; USD 17,000 - 22,000; Full time

Job summary

Clark Holdings, Inc. / Tim Hortons in Williamsville, NY is seeking friendly, energetic Customer Service Team Members for full-time and part-time roles. Afternoon/evening shifts and weekend hours are available.

You will focus on guest satisfaction, order accuracy, and delivering quality coffee and food with a warm, efficient service style. The ideal candidate has excellent communication, a positive attitude, and the ability to multitask in a busy quick-service setting.

Qualifications

• Excellent customer service skills and a welcoming attitude.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment with urgency.
• Willingness to assist training new employees.

Responsibilities

• Process food orders and prepare beverages.
• Maintain a clean dining room and public spaces.
• Greet customers and deliver friendly service from counter and drive-thru.
• Follow safety, sanitation, and REV procedures and pace targets.

Skills

Customer service

Communication

Teamwork

Attention to detail

Multitasking

Job description

Clark Holdings, Inc. / Tim Hortons in Williamsville, NY is seeking friendly, energetic Customer Service Team Members for full-time and part-time roles. Afternoon/evening shifts and weekend hours are available.

You will focus on guest satisfaction, order accuracy, and delivering quality coffee and food with a warm, efficient service style. The ideal candidate has excellent communication, a positive attitude, and the ability to multitask in a busy quick-service setting.