Part-Time Brand & Customer Experience Leader

Carters Inc.; Toledo (OH); On-site; USD 23,000 - 28,000; Part time

Benefits offered by this job

30% employee discount

Educational programs (GED/degree)

ESL language learning

Training and development

Job summary

Carter’s Inc. is seeking a Part Time Sales Manager to be the first face of the brand for growing families. You’ll welcome customers, explain product styles and benefits, and lead a team to provide an omni-channel experience.

The role emphasizes inclusive leadership, training, and delivering exceptional service on the sales floor. You’ll drive results through planning, coaching, and responding to customer concerns with timely resolutions.

Qualifications

• Effective verbal and written communication skills.
• Ability to manage multiple tasks simultaneously.
• Proficient computer and technology skills (Outlook, Excel, Web navigation).
• Diverse skills and experiences welcomed.

Responsibilities

• Be a product/brand expert to help families from preemie to size 14.
• Greet customers and assist with product styles and benefits.
• Maintain a genuine customer focus on the sales floor.
• Foster a positive, safe, and inclusive environment for staff and customers.
• Lead and execute a defined business focus area with planning and follow-through.
• Perform Leader on Duty responsibilities, driving results and timely issue resolution.
• Use customer feedback to identify opportunities and drive improvements.
• Build loyalty through company-sponsored programs, including credit.

Skills

Communication

Multitasking

Tech proficiency

Experience variety

Education

High school diploma or GED

Job description

Carter’s Inc. is seeking a Part Time Sales Manager to be the first face of the brand for growing families. You’ll welcome customers, explain product styles and benefits, and lead a team to provide an omni-channel experience.

The role emphasizes inclusive leadership, training, and delivering exceptional service on the sales floor. You’ll drive results through planning, coaching, and responding to customer concerns with timely resolutions.