Part Time Branch Sales Associate

Carrier Enterprise; Houston, Northern (TX, KY); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

401(k) Plan with Employer Match

Paid Vacation & Sick time

Tuition Reimbursement & Professional •

Job summary

Carrier Enterprise, Houston, a leading HVAC distributor, seeks a Branch Counter Sales Associate to serve customers, process sales, and support operations. You will advise on HVAC/R products, handle orders and payments, and maintain inventory while assisting with technical questions and safety compliance.

The role involves stock management, documentation, and occasional travel for training or meetings. Prior retail leadership and strong customer relations skills are preferred.

Qualifications

• Prior experience in Customer Service.
• Leadership roles with profit and loss responsibility preferred.
• Experience leading people in a retail environment.
• Demonstrated ability to rapidly grow sales in retail.
• Experience building cross-functional relationships.
• Experience using customer, market, and competitor data to make informed decisions and business planning.

Responsibilities

• Greet customers and assist in finding HVAC/R products and supplies.
• Process customer orders accurately and handle payments.
• Maintain knowledge of inventory, specs, and pricing.
• Monitor and replenish stock on the sales floor; report discrepancies.
• Assist customers with troubleshooting HVAC/R equipment and components.
• Adhere to safety protocols and keep the counter area organized.
• Complete paperwork for transactions including invoices, returns, and warranties.
• Travel occasionally for training, meetings, or work-related activities.

Skills

Customer Service

Leadership

Retail Sales

MS Office

Education

High School Diploma or GED

Associate's degree preferred

Tools

MS Office

Job description

6655 Roxburgh Drive Suite 100, Houston, Texas 77041, United States

Branch Counter Sales Associate - HVAC Products | Carrier Enterprise | Houston, TX (West Little York)

Introduction: Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dynamic Branch Sales Associate. Join a team that excels in providing top‑notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors.

Essential Duties and Responsibilities:

• Customer Service: Greet customers warmly and assist them in finding the right HVAC/R products and supplies for their needs. Provide expert advice, product information, and recommendations.
• Order Processing: Accurately process customer orders, ensuring that all requested items are available, properly priced, and invoiced correctly. Handle cash, checks, and credit card transactions with precision.
• Product Knowledge: Maintain a deep understanding of our HVAC/R product inventory, including specifications, compatibility, and pricing. Stay up to date with industry trends and new product releases.
• Stock Management: Monitor and replenish stock levels on the sales floor. Conduct regular inventory counts and report any discrepancies to the store manager.
• Technical Support: Assist customers in troubleshooting and finding solutions to technical issues related to HVAC/R equipment and components.
• Safety Compliance: Adhere to safety protocols and maintain a clean and organized counter area. Ensure a safe working environment for both customers and colleagues.
• Documentation: Complete all necessary paperwork and documentation for customer transactions, including invoices, returns, and warranty claims.
• Travel: This role may require occasional travel to various locations for training sessions, professional development opportunities, meetings, or other work‑related activities. Candidates should be prepared to travel with advance notice whenever possible.

Qualifications:

• Prior experience in Customer Service.
• Prior leadership roles with profit and loss responsibility preferred.
• Experience leading people in a retail environment.
• Demonstrated ability to rapidly grow sales in a retail environment.
• Experience building and maintaining cross‑functional relationships.
• Experience analyzing and using customer, market, and competitor data to make informed decisions and business planning.

Preferred Qualifications:

• Experience working with HVAC contractors strongly desired.
• Computer literacy with proficiency in MS Office applications.
• Ability to work in a team environment and be willing to participate.
• Ability to function at an above‑average level in a technical environment.
• Prior experience using sales and/or inventory management systems.

Requirements:

• High School Diploma or GED equivalent; Associate's degree in business, marketing, or related field preferred.
• Experience managing in a B2B environment in distribution or wholesale sales preferred but not required.
• Excellent relationship‑building skills; must be a team builder as well as a team player with a focus on sales.

Benefits:

• Health Insurance, Vision Insurance, Life Insurance, Disability Insurance (Short‑term and Long‑term).
• Health Savings Account, Employee Assistance Program (EAP), Tuition Reimbursement & Professional Development.
• Paid Vacation & Sick time, Company Paid Holidays.
• 401(k) Plan with Employer Match.
• Employee Discount Program.

Equal Opportunity Statement: Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.