Part-Time Branch Member Service Associate — Start Your Financial Career

NASA Federal Credit Union; Bowie (MD); On-site; USD 29,000 - 34,000; Part time

Benefits offered by this job

401(k) with employer match up to 6%

Education Assistance

Paid leave

Job summary

NASA Federal Credit Union in Bowie, MD is seeking a Part-time Branch Member Service Associate to deliver exceptional customer service across branches, while promoting and selling NASA FCU products and services. The role involves travel to other locations as needed and requires reliable transportation.

At least one year of cash handling experience is required. The position offers a solid compensation package and a generous part-time benefits program with opportunities for career advancement

Qualifications

• Minimum of one year of customer service experience with cash handling.
• Cash handling experience required.
• Experience in Bank/Credit Union or financial Call Center knowledge is a plus.

Responsibilities

• Empathizes with members and provides solutions to make it easy for members to acquire and effectively use NASA FCU products and services.
• Identifies member needs to provide solutions on products that meet the member's needs and financial security.
• Responds to member inquiries regarding accounts, rates, discrepancies, cards, and loan applications.
• Processes deposits, withdrawals, transfers, loan payments, check orders, certificates, ACH/payroll/direct deposits, and stop payments.

Skills

Customer service

Verbal communication

Cash handling

Cross-selling

Education

High school diploma or GED

Job description

NASA Federal Credit Union in Bowie, MD is seeking a Part-time Branch Member Service Associate to deliver exceptional customer service across branches, while promoting and selling NASA FCU products and services. The role involves travel to other locations as needed and requires reliable transportation.

At least one year of cash handling experience is required. The position offers a solid compensation package and a generous part-time benefits program with opportunities for career advancement