Part-Time Bilingual Program Coordinator

Jobtailor; Wenatchee (WA); On-site; USD 42,000 - 62,000; Full time

Job summary

Jobtailor seeks a bilingual Program Coordinator in Wenatchee, WA to serve as the local representative for energy-efficiency initiatives. You will handle customer and contractor inquiries, coordinate schedules, maintain program records in QuickBase, and support payments and data entry.

Ideal candidates communicate fluently in English and Spanish, bring customer-service experience, and are comfortable learning new databases. Valid driver's license and willingness to commute for outreach are a plus.

Qualifications

• Bilingual English/Spanish communication required.
• Experience in customer service or program coordination.
• Experience with or connection to low-income communities.
• Experience with low-income or energy-efficiency programs is preferred.
• Proficiency in Microsoft Office suite.

Responsibilities

• Serve as local program representative and first contact for customers and visitors.
• Provide customer support to customers, contractors, and visitors.
• Coordinate project schedules, appointments, and communications for program staff and energy auditors.
• Maintain program records, paperwork, and data in QuickBase.
• Process payments and perform data entry.
• Support reporting and data quality efforts.
• Support daily program operations and ensure compliance with program requirements.
• Assist Program Manager on customer-facing and administrative tasks.
• Support a local income-qualified energy-efficiency program to help customers reduce energy bills.

Skills

Bilingual communication

Customer service

Program coordination

Data accuracy

Organizational skills

Multitasking

Independence

Effective communication

Team collaboration

Attention to detail

Education

Valid Driver's License

Tools

QuickBase

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Teams

Job description

• Serve as the local program representative and first point of contact for customers and visitors
• Provide customer support to customers, contractors, and visitors
• Coordinate project schedules, appointments, and communications for program staff and energy auditors
• Maintain program records, paperwork, correspondence, and data in QuickBase
• Process payments and perform data entry
• Support reporting and data quality efforts
• Support daily program operations and ensure compliance with program requirements
• Serve as a right hand to the Program Manager on customer-facing and administrative work
• Support a local income-qualified energy-efficiency program helping customers reduce high energy bills through no-cost home energy upgrades and education

Requirements

• Fluent, professional-level bilingual communication skills in English and Spanish (required)
• Genuine experience with or connection to low-income communities
• Experience in customer service, administrative support, or program coordination
• Experience working with low-income programs, community service, or energy-efficiency programs
• Experience with Microsoft Office (Outlook, Word, Excel, and Teams)
• Comfort learning new databases/software quickly
• Strong organizational and multitasking skills
• Ability to communicate effectively with customers, contractors, and community partners
• Attention to detail and commitment to data accuracy
• Ability to work independently and collaboratively in a team environment
• Valid driver's license
• Reliable transportation
• Willingness to commute if needed for outreach or meetings
• Must meet applicable DOT qualification requirements and comply with transportation regulations, if applicable
• Applicants must be authorized to work in the country where the position is located without employer sponsorship or support
• Successful hires must pass pre-employment checks

Core Competencies

Demonstrates strong bilingual communication skills in English and Spanish, with a focus on customer service and program coordination within low-income energy-efficiency initiatives. Proficient in maintaining program records and ensuring compliance with operational requirements.

Highest-signal resume keywords

• Bilingual Communication Skills
• Customer Service Experience
• Program Coordination
• Microsoft Office Proficiency
• Attention to Detail

ATS Optimization Keywords

Hard Skills

• Data Entry
• Program Record Maintenance
• Compliance Support
• Energy-Efficiency Program Experience
• Administrative Support

Soft Skills

• Strong Organizational Skills
• Multitasking Ability
• Effective Communication
• Team Collaboration
• Independence

Certifications & Qualifications

• Valid Driver's License

Industry Keywords

• Low-Income Communities
• Community Service
• Energy-Efficiency Programs
• Data Quality
• Transportation Regulations

Tools & Technologies

• QuickBase
• Microsoft Outlook
• Microsoft Word
• Microsoft Excel
• Microsoft Teams