Part-Time Bilingual Patient Navigator (Spanish/Somali)

University of Minnesota; Saint Paul (MN); On-site; USD 142,000 - 193,000; Part time

Job summary

University of Minnesota seeks a Casual Bilingual Patient Engagement Specialist (Spanish or Somali) for the Community University Healthcare Center in Minneapolis. This in-person role supports patients in the lobby, helps them access information, and guides them to resources during clinic hours.

The position is 8 hours per week at an hourly rate of $15.25, with a flexible schedule two 4-hour shifts. Training includes MyChart navigation and patient education in a respectful, culturally sensitive

Qualifications

• Minimum of one year of customer service experience.
• Must be at least 18 years old.
• Bilingual in Spanish or Somali; language proficiency test required.
• Experience working with people from different cultures.

Responsibilities

• Greet, escort, and direct patients to designated appointment areas.
• Assist patients in signing up for and using MyChart.
• Help patients use QR codes to access CUHCC information.
• Offer patient satisfaction surveys.
• Recruit patients for CUHCC programs, classes and events.
• Connect patients to care coordinators for services such as transportation, food, shelter, etc.

Skills

Customer service

Bilingual: Spanish or Somali

Cultural competence

18+ years old

Job description

University of Minnesota seeks a Casual Bilingual Patient Engagement Specialist (Spanish or Somali) for the Community University Healthcare Center in Minneapolis. This in-person role supports patients in the lobby, helps them access information, and guides them to resources during clinic hours.

The position is 8 hours per week at an hourly rate of $15.25, with a flexible schedule two 4-hour shifts. Training includes MyChart navigation and patient education in a respectful, culturally sensitive