Part-Time Bilingual Paint & Customer Service Specialist

Sherwin-Williams; Independence (KY); On-site; USD 34,000 - 36,000; Part time

Job summary

Sherwin-Williams in Kentucky is seeking Part-Time Customer Service Specialists to assist wholesale and retail customers, determine needs, answer questions, and recommend products. You will help keep high standards, process sales, and contribute to meeting store goals.

Responsibilities include sales transactions, product knowledge updates, stock upkeep, and customer satisfaction. This role supports a busy retail environment across several local stores.

Qualifications

• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Bilingual English/Spanish

Job description

Sherwin-Williams in Kentucky is seeking Part-Time Customer Service Specialists to assist wholesale and retail customers, determine needs, answer questions, and recommend products. You will help keep high standards, process sales, and contribute to meeting store goals.

Responsibilities include sales transactions, product knowledge updates, stock upkeep, and customer satisfaction. This role supports a busy retail environment across several local stores.