Part-Time Bellperson: Create Memorable Guest Arrivals

Loews Hotels, LLC.; Coronado (CA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health benefits

401(k) & company matching

Paid time off (Sick Days, Vacation, &H

Tuition Reimbursement

Pet Insurance

Team Member Hotel Rates

Job summary

Loews Coronado Bay Resort is seeking a warm and welcoming Bell Person to be the first contact for guests, ensuring a seamless and memorable arrival and departure experience. You will greet guests, assist with luggage, provide information about amenities, and coordinate with hotel staff to deliver exceptional service with professionalism and enthusiasm.

The ideal candidate has prior hospitality or customer service experience, strong communication skills, and the ability to lift items over 75 lbs.

Qualifications

• High school diploma or equivalent work experience preferred.
• Previous experience in a hospitality or customer service role preferred.
• Strong verbal communication skills.
• Ability to lift items more than 75lbs.
• Experience in a hotel or resort environment preferred.

Responsibilities

• Welcome and assist arriving and departing guests with professionalism and courtesy.
• Safely handle and transport luggage, baggage, and packages.
• Securely store luggage while awaiting transfer.
• Provide detailed information about room types, amenities, and hotel facilities; address guest inquiries.
• Communicate hotel emergency procedures as needed.
• Offer information about the hotel and local attractions, including travel directions; promote hotel facilities, food and beverage outlets, and recreational programs.
• Transport guests safely to and from property areas.
• Build positive relationships with all hotel departments, including Front Desk, Valet Parking, Concierge, and Housekeeping.
• Remain vigilant at your post when not assisting guests, ensuring guest safety and notifying Security if necessary.
• Ensure cleanliness and proper condition of all equipment and work areas, coordinating with Housekeeping for major cleaning tasks.
• Regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.
• Required to attend all mandatory training sessions and meetings.
• Perform other duties as assigned.

Skills

Guest service

Communication

Customer service

Team player

Education

High school diploma or equivalent

Job description

Loews Coronado Bay Resort is seeking a warm and welcoming Bell Person to be the first contact for guests, ensuring a seamless and memorable arrival and departure experience. You will greet guests, assist with luggage, provide information about amenities, and coordinate with hotel staff to deliver exceptional service with professionalism and enthusiasm.

The ideal candidate has prior hospitality or customer service experience, strong communication skills, and the ability to lift items over 75 lbs.