Part-Time Banking Concierge: Tech-Savvy Client Experience

JPMorgan Chase & Co.; Austin (TX); On-site; USD 32,000 - 42,000; Part time

Job summary

JPMorgan Chase & Co. in Austin seeks a Part Time Associate Banker to welcome clients and assist with transactions while guiding them to self-service options. You will engage customers with empathy and clear communication, ensuring a positive branch experience.

The role emphasizes relationship-building and product knowledge, supporting the team to meet branch goals and deliver exceptional service in a dynamic banking environment.

Qualifications

• High school diploma or GED equivalent.
• Client service experience or comparable experience.
• Ability to quickly learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby traffic.
• Exceed client expectations by assisting with transactions and opening accounts.
• Educate clients on using technology self-service options (Chase Mobile App, Chase.com, ATMs).
• Build meaningful relationships by listening, asking questions, and connecting clients to experts.
• Perform branch operations in line with bank policies and procedures.

Skills

Client service experience

Communication skills

Technology literacy

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Austin seeks a Part Time Associate Banker to welcome clients and assist with transactions while guiding them to self-service options. You will engage customers with empathy and clear communication, ensuring a positive branch experience.

The role emphasizes relationship-building and product knowledge, supporting the team to meet branch goals and deliver exceptional service in a dynamic banking environment.