Part-Time Banking Concierge: Elevate Client Experience

Next Frontier Capital; Deerfield Beach (FL); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking an Associate Banker to deliver hospitality and expert service at the branch. You will greet clients, guide them through transactions, and introduce them to specialists to help achieve financial goals.

You will leverage Chase Mobile App and online tools to educate clients, while maintaining compliance with banking regulations. This role focuses on building relationships and delivering a superior customer experience.

Qualifications

• High school diploma or GED required.
• Experience in client service or similar roles.
• Ability to learn products, services, and procedures quickly.
• Strong communication and interpersonal skills.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Assist with day-to-day transactions and open new accounts while complying with policies and regulations.
• Educate clients on digital tools like Chase Mobile App, Chase.com, and ATMs for banking needs.
• Build trusted relationships by listening, asking questions, and offering product solutions.
• Perform branch operations, including cash handling and device management, per bank policies.

Skills

Client service

Relationship building

Effective communication

Team collaboration

Problem solving

Technology awareness

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

Chase is seeking an Associate Banker to deliver hospitality and expert service at the branch. You will greet clients, guide them through transactions, and introduce them to specialists to help achieve financial goals.

You will leverage Chase Mobile App and online tools to educate clients, while maintaining compliance with banking regulations. This role focuses on building relationships and delivering a superior customer experience.