Part-Time Banking Concierge | Client Experience

TD; City of Port Jervis (NY); On-site; USD 30,000 - 37,000; Part time

Job summary

TD Port Jervis is seeking a customer-focused banking associate to deliver a relationship-driven experience. You will guide client flow, handle everyday banking with precision, and help clients feel informed and empowered to meet their financial goals.

Strong communication and organizational skills are essential, with a willingness to work evenings, weekends, and holidays as needed. This role emphasizes risk awareness and compliance while supporting TD's community presence.

Qualifications

• High school diploma or GED required.
• 1 year demonstrated experience working with clients.
• Notary license preferred.

Responsibilities

• Be the hospitality ambassador guiding client flow and delivering a high touch client experience.
• Process accurate, everyday banking transactions and deepen relationships.
• Identify client needs and refer to partners to help achieve financial goals.
• Educate clients on banking products and self-serve options.
• Handle routine requests within established financial limits; escalate non-standard issues.

Skills

Excellent communication skills

Strong organization skills

Problem-solving skills

Ability to schedule and prioritize

Ability to work independently

Sound judgment

Education

High school diploma or GED

Notary License preferred

Tools

Microsoft Office

Job description

TD Port Jervis is seeking a customer-focused banking associate to deliver a relationship-driven experience. You will guide client flow, handle everyday banking with precision, and help clients feel informed and empowered to meet their financial goals.

Strong communication and organizational skills are essential, with a willingness to work evenings, weekends, and holidays as needed. This role emphasizes risk awareness and compliance while supporting TD's community presence.