Part-Time Banking Associate: Transactions & Service

Citigroup; Milpitas (CA); On-site; USD 42,000 - 52,000; Part time

Benefits offered by this job

Medical, dental & vision

401(k)

Paid time off

Wellness programs

Job summary

Citigroup’s Milpitas branch is seeking an entry-level Teller to assist with branch activities and client-facing services. You will handle cash transactions, deposits, and vault management while identifying opportunities to refer clients to Citi products.

You will educate customers on digital tools, follow policy and controls, and work as part of a team to deliver high quality service and support revenue goals.

Qualifications

• Previous relevant experience preferred.
• Demonstrated sales and customer service experience.
• Money handling experience.
• Effective problem solving and communication skills.
• Ability to work well in a team oriented environment.

Responsibilities

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service.
• Perform efficient and accurate banking transactions including, managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash.
• Identify referral opportunities for new products and services based on client's financial goals.
• Educate clients on digital and self-service opportunities offered by Citi.
• Adhere to bank policies, operational controls, and regulatory procedures to ensure safety of client and bank assets.
• Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed.
• Maintain working knowledge of client accounts and products; assess risk and ensure compliance with laws and regulations.

Skills

Customer service

Sales

Money handling

Problem solving

Teamwork

Education

High School diploma or equivalent

Job description

Citigroup’s Milpitas branch is seeking an entry-level Teller to assist with branch activities and client-facing services. You will handle cash transactions, deposits, and vault management while identifying opportunities to refer clients to Citi products.

You will educate customers on digital tools, follow policy and controls, and work as part of a team to deliver high quality service and support revenue goals.