Part-Time Banking Associate & Customer Advisor

TD; Springfield (MA); On-site; USD 30,000 - 38,000; Part time

Job summary

TD Bank is seeking a Banking Associate in Springfield, MA. The role delivers everyday banking services and educates customers on TD products and services to help them meet financial goals.

Responsibilities include processing transactions, opening accounts, and building trust through educational content and proactive guidance. Requires a high school diploma or GED, 1 year of customer service, and willingness to work evenings and weekends.

Qualifications

• High school diploma or GED required.
• 1 year experience working with customers or in a service role preferred.
• Strong customer service and communication skills required.
• Able to work evenings, weekends and holidays as scheduled.
• Teller experience preferred; Teller training on hire.

Responsibilities

• Processes customer transactions accurately at the teller line or platform.
• Educates customers on TD products and services to meet financial goals.
• Builds and deepens customer relationships through consultative guidance and referrals.
• Manages customer inquiries and leads to schedule appointments or partner referrals.
• Complies with TD policies and regulatory requirements during all interactions.

Skills

Customer service

Communication

multitasking

Microsoft Office

Education

High school diploma or GED

Notary License preferred

Job description

TD Bank is seeking a Banking Associate in Springfield, MA. The role delivers everyday banking services and educates customers on TD products and services to help them meet financial goals.

Responsibilities include processing transactions, opening accounts, and building trust through educational content and proactive guidance. Requires a high school diploma or GED, 1 year of customer service, and willingness to work evenings and weekends.