Banking Associate I: Customer Finance Advisor

TD Bank Group (TD); Springfield (MA); On-site; USD 30,000 - 38,000; Part time

Job summary

TD Bank in Springfield, Massachusetts is seeking a Banking Associate to perform everyday banking transactions, provide product education, and help customers achieve their financial goals. The role requires a high school diploma, at least 1 year of customer service experience, strong communication, and the ability to work evenings, weekends, and holidays.

Training on teller and platform products will be provided.

Qualifications

• High school diploma or GED.
• 1 year experience working with customers in any capacity.
• Excellent communication skills.
• Ability to work during evenings, weekends and holidays as scheduled.
• Teller experience preferred.

Responsibilities

• Process customer transactions and open new accounts.
• Provide advice and education on TD products and services.
• Engage with customers to build trusted relationships.
• Refer customers to TD partners for complex needs.
• Maintain accurate records and comply with policies.

Skills

Customer service

Communication

Problem solving

Time management

Education

High school diploma or GED

Tools

Microsoft Office

Job description

TD Bank in Springfield, Massachusetts is seeking a Banking Associate to perform everyday banking transactions, provide product education, and help customers achieve their financial goals. The role requires a high school diploma, at least 1 year of customer service experience, strong communication, and the ability to work evenings, weekends, and holidays.

Training on teller and platform products will be provided.