Part-Time Banking Associate: Client Relationships & Services

TD Bank; Orange (NJ); On-site; USD 33,000 - 43,000; Part time

Job summary

TD Bank in Orange, New Jersey, is seeking a part-time Customer Service role focused on delivering a high-touch, relationship-driven client experience. You will manage client flow, answer inquiries, and refer clients to specialists to help meet financial goals.

The position emphasizes service quality, collaboration with partners, and adherence to risk standards, with opportunities to grow skills through on-the-job training.

Qualifications

• High school diploma or GED required.
• 1+ years experience working with clients in a service environment.
• Ability to work evenings, weekends and holidays as scheduled.
• Strong organization and multi-tasking skills.
• Excellent communication and problem-solving abilities.
• Proficient in Microsoft Office; Notary License preferred.

Responsibilities

• Orchestrates the overall client experience by effectively managing client flow (in-person and phone).
• Serves as hospitality ambassador for the financial center, delivering consistent client experiences.
• Creates personalized, client-first interactions to build trust and deepen relationships.
• Educates clients on banking products, services, and digital capabilities; connects them to specialists as needed.
• Engages clients through proactive outreach and scheduling appointments for consumer account needs.

Skills

Communication

Organization

Problem solving

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Office

Job description

TD Bank in Orange, New Jersey, is seeking a part-time Customer Service role focused on delivering a high-touch, relationship-driven client experience. You will manage client flow, answer inquiries, and refer clients to specialists to help meet financial goals.

The position emphasizes service quality, collaboration with partners, and adherence to risk standards, with opportunities to grow skills through on-the-job training.