Part-Time Banking Associate — Client Concierge

TD Bank; Orlando (FL); On-site; USD 30,000 - 39,000; Part time

Job summary

TD Bank in Orlando, Florida is seeking a customer-focused Teller/Customer Service Associate to provide everyday banking experiences. You will handle transactions, open basic accounts, and educate clients on TD services with accuracy and courtesy.

Responsibilities include greeting clients, maintaining accurate records, escalating complex needs to specialists, and ensuring compliance with bank policies while delivering a high-touch, friendly experience that supports TD’s risk and regulatory

Qualifications

• High school diploma or GED.
• 1+ years demonstrated experience working with clients.
• Teller or cash-handling experience in a client facing/financial institution preferred.
• Ability to work during operating hours to include evenings, weekends and holidays as scheduled.
• Strong organization skills to handle multiple tasks in a fast-paced environment.
• Excellent communication skills with ability to be concise, clear and consistent.
• Demonstrated effective problem-solving skills.
• Demonstrated ability to schedule and prioritize work.
• Demonstrated ability to work independently and within deadlines.
• Sound judgment in decision making and problem solving.
• Proficient in Microsoft Office.
• Notary License preferred.

Responsibilities

• Orchestrates the overall client experience by effectively managing client flow (in-person and phone).
• Serves as a hospitality ambassador for the financial center, delivering consistent, relationship-driven client experiences.
• Creates personalized, client-first interactions that build trust from initial engagement and strengthen ongoing relationships.
• Proactively educates clients on banking products, services, and digital capabilities to enhance convenience and support financial well-being.
• Engages clients through proactive outreach, including scheduling appointments for consumer needs and deepening opportunities.
• Balances client needs with policy adherence and risk awareness to ensure compliant outcomes.
• Advocates for clients with empathy, integrity, and a long-term perspective.

Skills

Customer service

Communication

Problem solving

Time management

Teamwork

Education

High school diploma or GED

Tools

Microsoft Office

Notary license

Job description

TD Bank in Orlando, Florida is seeking a customer-focused Teller/Customer Service Associate to provide everyday banking experiences. You will handle transactions, open basic accounts, and educate clients on TD services with accuracy and courtesy.

Responsibilities include greeting clients, maintaining accurate records, escalating complex needs to specialists, and ensuring compliance with bank policies while delivering a high-touch, friendly experience that supports TD’s risk and regulatory