Part-Time Banking Associate - Client Care & Tech

JPMorganChase; Alexandria (VA); On-site; USD 48,000 - 62,000; Full time

Job summary

Chase is seeking an Associate Banker to welcome clients, share product knowledge, and deliver exceptional service at our Alexandria branch. You will help customers with everyday banking, open new accounts, and guide them to digital tools such as the Chase Mobile App and Chase.com while building trusted relationships.

This role emphasizes hospitality, teamwork, compliance with policies, and a commitment to diversity and inclusion.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed their expectations.
• Ability to engage clients with clear, polite communication.
• Ability to learn products, services, and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them to services.
• Exceed client expectations by handling account servicing, maintenance, and new accounts.
• Educate clients on day-to-day banking and digital self-service tools like Chase Mobile App and Chase.com.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations while adhering to bank policies and procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Education

High school diploma or GED equivalent

Job description

Chase is seeking an Associate Banker to welcome clients, share product knowledge, and deliver exceptional service at our Alexandria branch. You will help customers with everyday banking, open new accounts, and guide them to digital tools such as the Chase Mobile App and Chase.com while building trusted relationships.

This role emphasizes hospitality, teamwork, compliance with policies, and a commitment to diversity and inclusion.