Part-Time Banking Advisor for Client Experience

JPMorgan Chase & Co.; Los Osos (CA); On-site; USD 25,000 - 33,000; Part time

Job summary

JPMorgan Chase & Co. is seeking a Part-time Customer Service Associate at a branch in California. You will greet clients, open new accounts, and provide friendly, attentive service while staying compliant with policies.

You will help clients use mobile apps and self-service options, build trusted relationships, and work with other team members to meet clients' financial goals. Our team values diversity, inclusion, and a welcoming environment.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Able to learn products quickly and accurately.
• Strong interpersonal skills and a client-focused mindset.
• Must follow policies and regulatory requirements.

Responsibilities

• Greet clients and manage lobby flow using a tablet and queue tools.
• Open new accounts and provide account servicing while ensuring compliance.
• Educate clients on mobile app usage and self-service options.
• Build trusted relationships by listening, asking questions, and offering suitable solutions.
• Perform branch operations as needed, adhering to bank procedures.

Skills

Client service

Relationship building

Communication skills

Team collaboration

Problem solving

Product knowledge

Tech literacy

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

JPMorgan Chase & Co. is seeking a Part-time Customer Service Associate at a branch in California. You will greet clients, open new accounts, and provide friendly, attentive service while staying compliant with policies.

You will help clients use mobile apps and self-service options, build trusted relationships, and work with other team members to meet clients' financial goals. Our team values diversity, inclusion, and a welcoming environment.