Part-Time Associate Banker — Client Experience

JPMorgan Chase & Co.; Placentia (CA); On-site; USD 24,797,000 - 30,307,000; Part time

Job summary

JPMorgan Chase & Co. in Placentia, CA is hiring a Part Time Associate Banker to deliver friendly, knowledgeable service and help clients meet their financial goals.

You will greet clients, open new accounts, and guide them to digital tools such as Chase Mobile App and Chase.com while maintaining compliance and security. In this 20-hour weekly role, you will collaborate with branch teams to provide seamless service, manage lobby flow with a tablet, and support everyday banking needs.

Qualifications

• Client-first service and welcoming environment.
• Build trusted relationships with clients.
• Engage clients with clear, polite communication.
• Learn products, services and procedures quickly.
• Team-oriented and collaborative approach.
• Experience in client service or comparable role.

Responsibilities

• Create a welcoming environment by greeting clients and directing them to the lobby flow and scheduling meetings.
• Exceed client expectations by assisting with account servicing, opening new accounts, and following policies and regulatory requirements.
• Educate clients on day-to-day banking transactions and digital options (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and sharing product knowledge to help clients meet financial goals.
• Perform branch operations, including cash handling and utilizing cash devices per policy.

Skills

Client-first service

Relationship building

Engage clients

Issue resolution

Team collaboration

Product knowledge

Learning agility

Client service experience

Education

High school diploma or GED equivalent

Job description

JPMorgan Chase & Co. in Placentia, CA is hiring a Part Time Associate Banker to deliver friendly, knowledgeable service and help clients meet their financial goals.

You will greet clients, open new accounts, and guide them to digital tools such as Chase Mobile App and Chase.com while maintaining compliance and security. In this 20-hour weekly role, you will collaborate with branch teams to provide seamless service, manage lobby flow with a tablet, and support everyday banking needs.