Part-Time Banker: Sales & Service Champion

Citigroup Inc.; Glen Head (NY); On-site; USD 50,000 - 65,000; Part time

Job summary

Citigroup Inc. is seeking an entry-level Universal Banker to support sales, products and service activities at the Glen Head branch, helping to foster customer loyalty.

You will assist with basic account openings, resolve service issues, process transactions, and refer opportunities to segment partners, while upholding risk controls and compliance. This part-time role requires 1–3 years of relevant experience, a High School diploma, and strong written and verbal communication skills to support

Qualifications

• 1-3 years of relevant experience.
• Previous Retail Banking or similar experience required.
• Consistently demonstrates clear and concise written and verbal communication skills.

Responsibilities

• Assist in basic account opening for existing customer
• Provide service delivery to internal/external customers to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Communication skills

Education

High School diploma or equivalent

Job description

Citigroup Inc. is seeking an entry-level Universal Banker to support sales, products and service activities at the Glen Head branch, helping to foster customer loyalty.

You will assist with basic account openings, resolve service issues, process transactions, and refer opportunities to segment partners, while upholding risk controls and compliance. This part-time role requires 1–3 years of relevant experience, a High School diploma, and strong written and verbal communication skills to support