Part-Time Bank Teller — Customer-First Impact

Citigroup Inc.; New York (NY); On-site; USD 42,000 - 52,000; Part time

Benefits offered by this job

401(k)

Medical, dental & vision

Paid time off

Job summary

Citigroup Inc. in New York seeks an entry-level Teller to support branch activities, deliver client-facing services, and process transactions in coordination with Customer Service.

The role focuses on providing high-quality service, driving branch revenue through optimal product solutions, and maintaining accurate cash handling and compliance with bank policies.

This part-time position offers exposure to everyday banking and opportunities to grow within Citi's retail banking network.

Qualifications

• Previous relevant experience preferred.
• Demonstrated sales and customer service experience.
• Money handling experience.
• Effective problem solving and communication skills.
• Ability to work well in a team oriented environment.

Responsibilities

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
• Perform efficient and accurate banking transactions including, managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash
• Identify referral opportunities for new products and services based on client’s financial goals
• Educate clients on digital and self-service opportunities offered by Citi
• Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets
• Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed
• Maintain working knowledge of client accounts as well as new and existing products and services offered.
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Sales experience

Customer service

Money handling

Problem solving

Teamwork

Education

High School diploma or equivalent

Job description

Citigroup Inc. in New York seeks an entry-level Teller to support branch activities, deliver client-facing services, and process transactions in coordination with Customer Service.

The role focuses on providing high-quality service, driving branch revenue through optimal product solutions, and maintaining accurate cash handling and compliance with bank policies.

This part-time position offers exposure to everyday banking and opportunities to grow within Citi's retail banking network.