Part-Time Bank Teller — Cash Handling & Service

Banco Santander (Brasil); Falmouth (KY); Presencial; USD 30.000 - 47.000; A tiempo parcial

Descripción de la vacante

Santander is seeking a Part Time Teller in Falmouth, MA to provide friendly customer service and handle routine banking transactions.

You will process deposits, withdrawals and transfers, maintain accurate cash drawers, and follow policies to prevent fraud and manage risk while delivering a positive customer experience. You’ll also educate customers on self-service options and may assist with branch operations, including occasional weekend hours.

Formación

• 6+ months cash handling experience.
• 6+ months demonstrated customer service experience.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and escalate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable in using digital tools and technology to enhance customer engagement.
• Energetic, organized and able to multi-task in a fast-paced, changing environment.
• Understands the necessity and value of accuracy and attention to detail.
• Computer proficiency and basic math skills.
• Ability to work branch hours, which can include weekends and evenings.

Responsabilidades

• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.
• Recognize opportunities and cross-sell bank products to deepen customer relationships.
• Engage customers and leverage digital tools to educate them on self-service options.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area, to create a welcoming environment for customers.
• Responsibilities may extend to supporting nearby branch locations based on business necessity.

Conocimientos

Cash Handling

Customer Service

Attention to detail

Communication

Digital tools

Multi-tasking

Math skills

Educación

High school diploma

GED

Herramientas

Microsoft Office

Descripción del empleo

Santander is seeking a Part Time Teller in Falmouth, MA to provide friendly customer service and handle routine banking transactions.

You will process deposits, withdrawals and transfers, maintain accurate cash drawers, and follow policies to prevent fraud and manage risk while delivering a positive customer experience. You’ll also educate customers on self-service options and may assist with branch operations, including occasional weekend hours.