Part-Time Baby Brand Sales Leader

Carter's, Inc.; Ocean City (MD); On-site; USD 25,000 - 31,000; Part time

Benefits offered by this job

Brand discount 30%

Mental health benefits

Referral bonuses

GED/degree tuition-free

ESL program

Training and development

Career growth programs

Job summary

Carter's, Inc. is seeking a Part Time Sales Manager to be the first face of the brand for growing families. You will lead by example, coach the team, and deliver outstanding customer service on the sales floor in a fast-paced retail environment.

The ideal candidate fosters inclusivity, trains staff on product knowledge, and drives omni-channel results while maintaining a positive store culture and safety standards.

Qualifications

• High school diploma or GED.
• Proficient computer and technology skills (Outlook, Excel, Web navigation).
• Effective and professional verbal and written communication skills.

Responsibilities

• Become a product and brand expert for Carter's brands to help families navigate every moment from preemie to size 14.
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Maintain a genuine customer focus on the sales floor.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Consistently model service standards and omni-channel experience while coaching others to success.
• Lead and execute an assigned business focus area through planning and detailed follow through.
• Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution.
• Utilize customer feedback to identify areas of opportunity to implement actions to drive results.
• Build customer loyalty through Company sponsored programs, including credit.
• Offer consistent, in the moment feedback to store team and raise performance concerns to Store Manager.
• Recognize exceptional performance through positive reinforcement and appreciation.
• Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls

Skills

Customer service

Leadership

Multitasking

Tech proficiency

Education

High school diploma or GED

Tools

Outlook

Excel

Web navigation

Job description

Carter's, Inc. is seeking a Part Time Sales Manager to be the first face of the brand for growing families. You will lead by example, coach the team, and deliver outstanding customer service on the sales floor in a fast-paced retail environment.

The ideal candidate fosters inclusivity, trains staff on product knowledge, and drives omni-channel results while maintaining a positive store culture and safety standards.