Part-Time AV & Classroom Tech Specialist

The Chronicle Of Higher Education, Inc.; Washington (District of Columbia); On-site; USD 25,000 - 28,000; Part time

Job summary

American University in Washington, DC, is seeking an Audio Visual Technician to assist with setup and operation of audiovisual equipment for classes, conferences, and events. The Technician also helps the office maintain staff presence by answering the AV phone line and assisting with AV scheduling.

The role involves classroom and event support, recording AV requests in Airtable, assisting with lecture capture and videoconferencing (Zoom), and testing systems with staff.

Qualifications

• High school diploma or equivalent.
• 1 - 3 years of relevant experience.
• Excellent customer service, organization, communication, and problem-solving skills.
• Knowledge of video recording techniques, and a basic understanding of signal flow for both audio and video signals.
• Working knowledge of Mac and PC computers. Working knowledge of videoconferencing applications; primarily Zoom.
• Strong attention to detail and the ability to prioritize and multitask.
• Ability to work independently under minimal supervision.

Responsibilities

• Assist with classroom and event support by connecting customers devices to the classroom AV systems and/or setting up PA systems in event spaces.
• Record AV requests received via phone and email into the office database utilizing Airtable.
• Assist staff and faculty with lecture capture employing various videoconferencing applications.
• Test Classroom AV systems to isolate malfunctioning components and replace cables.

Skills

Customer service

Organization

Problem-solving

Multitask

Attention to detail

Zoom

Education

High school diploma

Tools

Airtable

Mac/PC

Job description

American University in Washington, DC, is seeking an Audio Visual Technician to assist with setup and operation of audiovisual equipment for classes, conferences, and events. The Technician also helps the office maintain staff presence by answering the AV phone line and assisting with AV scheduling.

The role involves classroom and event support, recording AV requests in Airtable, assisting with lecture capture and videoconferencing (Zoom), and testing systems with staff.