Part-Time Associate Banker - Customer-Focused Banking

JP Morgan Chase; Buffalo (NY); On-site; USD 28,000 - 34,000; Part time

Job summary

JP Morgan Chase in Buffalo, NY is seeking a Part Time Associate Banker to greet clients, open accounts, and provide service with a focus on using Chase Mobile App and digital tools. You will help clients meet their financial goals through a welcoming, consultative approach and teamwork within the branch.

The role emphasizes building trusted relationships, learning products quickly, and delivering friendly, compliant service in a dynamic retail banking environment.

Qualifications

• Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment.
• Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients.
• Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs.
• Ability to quickly and effectively resolve client issues with attention to detail – providing a consistent client experience.
• Ability to elevate the client experience – working collaboratively as a team to deliver seamless service with care and sincerity.
• Ability to quickly and accurately learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with attentiveness.
• Exceed client expectations by servicing accounts and opening new ones, adhering to policies and procedures.
• Educate clients on day-to-day banking transactions and technology self-service options like mobile app and online banking.
• Build meaningful relationships by listening, asking questions, and sharing knowledge to help clients reach financial goals.
• Perform branch operations and cash handling while following bank policies and security procedures.

Skills

Client service experience

Communication skills

Relationship-building

Team collaboration

Product knowledge learning

Education

High school diploma or GED equivalent

Job description

JP Morgan Chase in Buffalo, NY is seeking a Part Time Associate Banker to greet clients, open accounts, and provide service with a focus on using Chase Mobile App and digital tools. You will help clients meet their financial goals through a welcoming, consultative approach and teamwork within the branch.

The role emphasizes building trusted relationships, learning products quickly, and delivering friendly, compliant service in a dynamic retail banking environment.