Client-First Banking Associate (Part-Time)

JPMorgan Chase & Co.; Buffalo (NY); On-site; USD 28,000 - 34,000; Part time

Job summary

JPMorgan Chase & Co. in Buffalo, NY seeks a part-time Customer Service Representative to greet clients, open accounts, and support day-to-day banking needs. You’ll use the Chase Mobile App and ATMs, deliver friendly service, and help customers achieve their financial goals.

Ideal candidates have a high school diploma or GED, excellent communication skills, and a genuine desire to put clients first. You will collaborate with the branch team to ensure a seamless and welcoming experience.

Qualifications

• Proven client-facing service experience.
• Excellent communication and interpersonal skills.
• Ability to empathize and understand client needs.
• Strong problem-solving and resolution abilities.
• Team-oriented mindset to deliver seamless service.
• Willingness to quickly learn products, services and procedures.
• High school diploma or GED required.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing, maintenance, and assist with opening new accounts.
• Educate clients on day-to-day banking and digital options (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and sharing product knowledge.
• Support branch operations and cash handling in line with policies.

Skills

Client service

Communication

Empathy

Team collaboration

Learning quickly

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Buffalo, NY seeks a part-time Customer Service Representative to greet clients, open accounts, and support day-to-day banking needs. You’ll use the Chase Mobile App and ATMs, deliver friendly service, and help customers achieve their financial goals.

Ideal candidates have a high school diploma or GED, excellent communication skills, and a genuine desire to put clients first. You will collaborate with the branch team to ensure a seamless and welcoming experience.