Part-Time Associate Banker — Customer Experience & Tech

JP Morgan Chase; Burlington (VT); On-site; USD 28,000 - 39,000; Part time

Job summary

JP Morgan Chase in Burlington, VT is seeking an Associate Banker for a 30-hour weekly schedule at our Downtown Burlington Branch. You will welcome clients, open accounts, and provide everyday banking solutions using our digital tools.

This role emphasizes client service, relationship building, and teamwork in a friendly, inclusive environment. A high school diploma is required; prior service experience is helpful, and training will be provided to learn Chase products and procedures.

Qualifications

• High school diploma or GED required.
• Strong customer service skills.
• Ability to learn banking products quickly.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
• Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – partnering with other branch team members to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Skills

Client service

Relationship building

Communication

Technology fluency

Education

High school diploma or GED

Job description

JP Morgan Chase in Burlington, VT is seeking an Associate Banker for a 30-hour weekly schedule at our Downtown Burlington Branch. You will welcome clients, open accounts, and provide everyday banking solutions using our digital tools.

This role emphasizes client service, relationship building, and teamwork in a friendly, inclusive environment. A high school diploma is required; prior service experience is helpful, and training will be provided to learn Chase products and procedures.