Part-Time Assistive Tech Support Specialist

PFH Preferred Family Healthcare; Springfield (MO); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Mileage Reimbursement

Employee Discounts

Job summary

Brightli seeks an Assistive Technology Support Staff member in Springfield, MO to monitor up-to-date assistive tech systems, respond to alerts, and document interactions for high-quality service delivery. The role emphasizes teamwork, dependable attendance, and compassionate support for individuals with developmental disabilities.

The position offers a part-time schedule with opportunities to gain technical and human services skills within a supportive, mission-driven environment.

Qualifications

• Must be at least 18 years old.
• High school diploma or GED required.
• Experience or basic knowledge working with individuals in the developmental disabilities (DD) field preferred.

Responsibilities

• Monitor client dashboards in real-time to ensure safety and proper functioning of assistive technology systems.
• Respond to alerts by notifying designated contacts promptly using phone, text, or email communication.
• Review and stay informed on client assessments, ISP plans, and parameter guidelines to ensure accurate response to each situation.
• Document all alerts, notifications, and responses thoroughly in accordance with Medicaid documentation standards.
• Communicate urgent issues, including system malfunctions or power failures, to appropriate contacts immediately.
• Collaborate with team members and leadership to ensure seamless service delivery and client support.
• Maintain consistent attendance and punctuality for assigned shifts.
• Perform additional duties as assigned by leadership.

Skills

Dependable

Detail-oriented

Tech-savvy

Interpersonal skills

Communication skills

Basic computer proficiency

Education

High school diploma or GED

Job description

Brightli seeks an Assistive Technology Support Staff member in Springfield, MO to monitor up-to-date assistive tech systems, respond to alerts, and document interactions for high-quality service delivery. The role emphasizes teamwork, dependable attendance, and compassionate support for individuals with developmental disabilities.

The position offers a part-time schedule with opportunities to gain technical and human services skills within a supportive, mission-driven environment.