Part-Time Assistant Store Manager

Socket.dev; Plainfield (IN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Sick Day allowance

Product discounts

Employee Wellness programs

Monthly bonus

Job summary

89th & Madison is seeking an Assistant Store Manager to drive sales and ensure outstanding customer service at our retail location in Indiana.

You will oversee opening/closing, inventory, merchandising, and staff development, while collaborating with leadership to meet store objectives and safeguard assets.

The role emphasizes hands-on coaching, effective communication, and using POS and CRM tools to deliver a seamless shopping experience.

Qualifications

• 1+ year of assistant manager experience in retail.
• Results-oriented with a strong sales focus and ability to coach team.
• Positive, high-energy, friendly personality; engage customers.
• Strong verbal and written communication with customers and partners.
• Proficient with POS systems, Microsoft Office, and email.
• Ability to lift up to 40 pounds; comfortable with ladders.
• Experience coaching and mentoring employees.

Responsibilities

• Achieve personal and store sales goals and develop sales skills.
• Develop and implement sales strategies to enhance revenue and customer experience.
• Collect and manage client information (phone, email, addresses).
• Identify customer needs and address concerns promptly.
• Understand store merchandise, pricing, and layout.
• Uphold housekeeping and visual merchandising standards.
• Use POS, CRM, and inventory tools.
• Implement loss prevention and security measures.
• Adhere to operational policies for smooth store operations.

Skills

Sales focus

Coaching

Communication

POS systems

CRM systems

Inventory tools

Microsoft Office

Ladder safety

Tools

POS systems

CRM systems

Inventory management tools

Microsoft Office

Job description

The Assistant Store Manager is a key driver of sales and customer satisfaction within our retail stores. Responsible for shaping a comprehensive store strategy aligned with our corporate values and mission, the individual oversees operational aspects including opening/closing procedures, inventory management, and visual merchandising. The ASM actively collaborates to achieve store objectives and facilitates team development. The employees’ weekly hours will be adjusted to 32 or fewer as per business needs.

Responsibilities

• Achieve personal and store sales goals, setting a positive example for the team and fostering the development of sales skills among team members.
• Develop and implement effective sales strategies to enhance revenue, ensuring an exceptional customer experience while maintaining key performance indicators.
• Thoughtfully collect and manage client information, including phone numbers, email addresses, and physical addresses.
• Demonstrate strong problem-solving skills by promptly identifying customer needs and addressing concerns, if raised.
• Display a comprehensive understanding of store merchandise, pricing models, and familiarity with the sales floor and stockroom layout.
• Uphold high standards of housekeeping and visual merchandising to create an inviting store environment.
• Utilize proficiency in various computer systems and applications, including POS, CRM systems, and inventory management tools.
• Implement the store's inventory security measures, adhering to the company’s loss prevention program.
• Adhere to all operational policies and procedures outlined by the store, ensuring smooth and secure operation.

Requirements

• Prior retail management experience, ideally with 1+ years in Assistant Manager responsibilities.
• A results-oriented individual with a strong sales focus, capable of leading and coaching team members towards success.
• Possess a positive, high-energy, friendly, and engaging personality; willingness to initiate customer interactions and guide them through the store.
• Strong verbal and written communication skills, enabling effective interactions with customers and corporate partners.
• Proficient with technology, including the ability to operate retail POS systems, Microsoft Office, email, etc.
• Ability to lift, carry, or move objects weighing up to 40 pounds when merchandising the sales floor. Comfortable with using ladders or stairs.
• Demonstrated proficiency in coaching and mentoring employees, fostering a collaborative and growth-oriented team environment.

Benefits

• Sick Day allowance for unforeseen health needs.
• Attractive Discounts on products.
• Employee Wellness programs to promote a healthy work-life balance.
• Monthly Bonus incentives to recognize and reward outstanding performance.