Part-Time Assistant Store Manager

Socket.dev; Aurora (IL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Sick Day allowance

Discounts on products

Employee Wellness programs

Job summary

89th & Madison is seeking an Assistant Store Manager in Aurora, Illinois. The role drives sales and customer satisfaction by shaping store strategy aligned with corporate values, overseeing opening/closing procedures, inventory, and visual merchandising.

The ASM collaborates with the team to achieve store objectives, develop staff, and ensure a smooth operation. Weekly hours may be adjusted to 32 or fewer depending on business needs.

Qualifications

• 1+ year of Assistant Manager responsibilities in a retail setting.
• Results-oriented with a strong sales focus and team leadership.
• Positive, high-energy personality with proactive customer interactions.
• Strong communication skills for customers and corporate partners.
• Proficient with POS systems and basic office tools.

Responsibilities

• Achieve personal and store sales goals and develop sales skills in the team.
• Develop and implement sales strategies to enhance revenue and deliver an exceptional customer experience.
• Collect and manage client information (phone, email, address).
• Address customer needs and concerns promptly with strong problem-solving.
• Maintain knowledge of store merchandise, pricing, layout, and stockroom.
• Uphold housekeeping and visual merchandising standards to invite customers in.
• Utilize POS, CRM, and inventory tools effectively.
• Follow loss prevention and company policies for secure operations.

Skills

Retail management

Sales focus

Customer engagement

Verbal & written communication

Technology literacy

Physical teamwork

Coaching & mentoring

Tools

POS systems

Microsoft Office

Email

Job description

The Assistant Store Manager is a key driver of sales and customer satisfaction within our retail stores. Responsible for shaping a comprehensive store strategy aligned with our corporate values and mission, the individual oversees operational aspects including opening/closing procedures, inventory management, and visual merchandising. The ASM actively collaborates to achieve store objectives and facilitates team development. The employees’ weekly hours will be adjusted to 32 or fewer as per business needs.

Responsibilities

• Achieve personal and store sales goals, setting a positive example for the team and fostering the development of sales skills among team members.
• Develop and implement effective sales strategies to enhance revenue, ensuring an exceptional customer experience while maintaining key performance indicators.
• Thoughtfully collect and manage client information, including phone numbers, email addresses, and physical addresses.
• Demonstrate strong problem-solving skills by promptly identifying customer needs and addressing concerns, if raised.
• Display a comprehensive understanding of store merchandise, pricing models, and familiarity with the sales floor and stockroom layout.
• Uphold high standards of housekeeping and visual merchandising to create an inviting store environment.
• Utilize proficiency in various computer systems and applications, including POS, CRM systems, and inventory management tools.
• Implement the store's inventory security measures, adhering to the company’s loss prevention program.
• Adhere to all operational policies and procedures outlined by the store, ensuring smooth and secure operation.

Requirements

• Prior retail management experience, ideally with 1+ years in Assistant Manager responsibilities.
• A results-oriented individual with a strong sales focus, capable of leading and coaching team members towards success.
• Possess a positive, high-energy, friendly, and engaging personality; willingness to initiate customer interactions and guide them through the store.
• Strong verbal and written communication skills, enabling effective interactions with customers and corporate partners.
• Proficient with technology, including the ability to operate retail POS systems, Microsoft Office, email, etc.
• Ability to lift, carry, or move objects weighing up to 40 pounds when merchandising the sales floor. Comfortable with using ladders or stairs.
• Demonstrated proficiency in coaching and mentoring employees, fostering a collaborative and growth-oriented team environment.

Benefits

• Sick Day allowance for unforeseen health needs.
• Attractive Discounts on products.
• Employee Wellness programs to promote a healthy work-life balance.
• Monthly Bonus incentives to recognize and reward outstanding performance.