Part-Time Assistant Manager - Level 1

BoxLunch & Hot Topic; Lawrenceville (GA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in music and pop culture retail seeks a Part-Time Assistant Manager to enhance customer experiences and lead a dynamic team. In this role, you will support the management team, utilize your fandom knowledge for training, and ensure an engaging shopping environment.

Qualifications

• At least 1 year of retail store experience.
• Ability to lift boxes weighing up to 50 pounds.

Responsibilities

• Provide amazing shopping experiences to encourage return customers.
• Support management with daily operations and sales goals.
• Open and close the store as needed.

Skills

Communication

Time Management

Professionalism

Operational Skills

Education

High School Diploma or GED

Job description

We’re looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Part-Time Assistant Manager – Level 1, you’ll be a huge part of our success by supporting the store leadership team in providing the best customer experience, ensuring that fellow fans can get their hands on the merch they love. You’ll use your fandom knowledge to help train new recruits and ensure their success, and also support the management team in daily operations and meeting sales targets.

WHAT YOU'LL DO

• Provide an amazing shopping experience that will encourage customers to return. They’ll be impressed by your product knowledge, customer experience skills, and enthusiasm for pop culture.
• Step in and step up when needed. You’ll cover the sales floor and provide leadership support when your Manager gets pulled away.
• You’ve got the keys to the kingdom, and you’re not afraid to use them! You’ll open and close the store, as needed.
• Work the register; you’ll process sales transactions and use your fandom knowledge to drive add-on sales using benefits such as BOPIS and curbside pickup. You’ll also be responsible for closing out the register and communicating shortages or overages to your Store Manager.
• Understand store sales plan, goals, and key KPIs: UPT and ADT.
• Assist with planogram changes including store layout, wall, fixture, and merchandising mix.
• Share fashion and music trend information with management and HQ partners.
• Work with Store Management to prevent theft and misuse of spells and wizardry around theft.
• Support the maintenance of the stock room and keep the store tidy.
• Help develop and retain a passionate, collaborative team to run your store.
• Perform any other activities as assigned by your Store Leader.

WHAT YOU'LL NEED

• At least 1 year of retail store experience. If you love music and pop culture, you're in the right place!
• Excellent communication, time management, professionalism, and operational skills, with a drive to develop your team.
• A high school diploma or GED equivalent.
• The ability to navigate the store, merchandise products using approved equipment, and lift boxes weighing up to 50 pounds.