Part-Time Assistant Manager - Level 1

BoxLunch & Hot Topic; Howell (MI); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading retail chain specializing in music and pop culture is seeking a Part-Time Assistant Manager in Howell, Michigan. The role involves supporting store operations, enhancing customer experience, and developing a collaborative team. Ideal candidates will possess strong communication and retail experience, making this a great opportunity for pop culture enthusiasts.

Qualifications

• At least 1 year of retail store experience.
• Strong skills in communication, time management, and professionalism.
• Ability to lift up to 50 pounds.

Responsibilities

• Support daily operations and management team.
• Provide excellent customer experience.
• Train new recruits and manage sales transactions.

Skills

Communication

Time Management

Professionalism

Operations

Education

High School Diploma or GED equivalent

Job description

We’re looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Part-Time Assistant Manager – Level 1, you’ll be a huge part of our success by supporting the store leadership team in providing the best customer experience, ensuring that fellow fans can get their hands on the merch they love. You’ll use your fandom knowledge to help train new recruits and ensure their success, and also support the management team in daily operations and meeting sales targets.

WHAT YOU'LL DO

• Provide an amazing shopping experience that will encourage customers to return. They’ll be impressed by your product knowledge, customer experience skills, and use of the Force.
• Step in and step up when needed. You’ll cover the sales floor and provide leadership support when your Manager gets pulled away.
• You’ve got the keys to the kingdom, and you’re not afraid to use them! You’ll open and close the store, as needed.
• Work the register; you’ll process sales transactions and use your fandom knowledge to drive add-on sales using additional benefits such as BOPIS and curbside pickup. You’ll also be responsible for closing out the register and communicating shortages or overages to your Store Manager.
• Understand store sales plan, comp sales goals, and key KPIs: UPT and ADT.
• Assist with planogram changes including store map, wall, fixture, & merchandising mix.
• Communicate fashion & music trend information to management and HQ partners.
• Work with Store Management to ensure there’s no misuse of spells and wizardry around theft.
• Support the maintenance of the stock room and keep the store tidy.
• Help develop and retain a passionate, collaborative team to run your store alongside you.
• Perform any other activities as assigned by your Store Leader.

WHAT YOU'LL NEED

• At least 1 year of retail store experience. If you love music and pop culture, you're in the right place!
• Strong skills in communication, time management, professionalism, operations, and a drive to develop your team.
• A high school diploma or GED equivalent.
• The ability to navigate the store, merchandise products using approved equipment, and pack/unpack merchandise weighing up to 50 pounds.