Part-Time Assistant Manager - Level 1

BoxLunch & Hot Topic; Des Moines (IA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading retailer is seeking a Part-Time Assistant Manager to enhance customer experiences in a music and pop culture environment. In this role, you will train new staff, manage store operations, and ensure sales targets are met while leveraging your passion for pop culture.

Qualifications

• At least 1 year of retail store experience.
• Strong skills in communication and time management.
• Ability to lift up to 50 pounds.

Responsibilities

• Provide an amazing shopping experience and support store leadership.
• Manage sales transactions and maintain register operations.
• Assist with store organization and cleanliness.

Skills

Communication

Time Management

Professionalism

Education

High school diploma or GED equivalent

Job description

We’re looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Part-Time Assistant Manager – Level 1, you’ll be a huge part of our success by supporting the store leadership team in providing the best customer experience, ensuring that fellow fans can get their hands on the merch they love. You’ll use your fandom knowledge to help train new recruits and ensure their success, and also support the management team in daily operations and meeting sales targets.

WHAT YOU'LL DO

• Provide an amazing shopping experience that will encourage customers to return. They’ll be impressed by your product knowledge, customer experience skills, and enthusiasm for pop culture.
• Step in and step up when needed. You’ll cover the sales floor and provide leadership support when your Manager gets pulled away.
• You’ve got the keys to the store, and you’re not afraid to use them! You’ll open and close the store, as needed.
• Work the register; you’ll process sales transactions and use your fandom knowledge to drive add-on sales using benefits such as BOPIS and curbside pickup. You’ll also close out the register and communicate shortages or overages to your Store Manager.
• Understand store sales plans, goals, and key KPIs: UPT and ADT.
• Assist with planogram changes including store map, wall, fixture, & merchandising mix.
• Communicate fashion & music trend information to management and HQ partners.
• Support store organization and cleanliness, including stock room management.
• Help develop and retain a passionate, collaborative team to run your store alongside you.
• Perform any other activities as assigned by your Store Leader.

WHAT YOU'LL NEED

• At least 1 year of retail store experience. If you love music and pop culture, you're in the right place!
• Strong skills in communication, time management, professionalism, operations, and a drive to develop your team.
• A high school diploma or GED equivalent.
• Ability to navigate the store, merchandise products using store equipment, and lift up to 50 pounds.