Part-Time Assistant Manager - Level 1

BoxLunch & Hot Topic; Christiansburg (VA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading retailer specializing in music and pop culture is seeking a Part-Time Assistant Manager. This role is crucial for providing excellent customer service, leading a passionate team, and ensuring operational success. If you love engaging with fans and creating memorable shopping experiences, this is the opportunity for you!

Qualifications

• At least 1 year of retail experience.
• Strong skills in communication, time management, and professionalism.
• Ability to lift up to 50 pounds and work with store equipment.

Responsibilities

• Provide an amazing shopping experience to encourage customer return.
• Support store management in daily operations and meeting sales targets.
• Assist with planogram changes and store layout.

Skills

Communication

Time Management

Professionalism

Operations

Team Development

Education

High School Diploma or GED

Job description

We’re looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Part-Time Assistant Manager – Level 1, you’ll be a huge part of our success by supporting the store leadership team in providing the best customer experience, ensuring that fellow fans can get their hands on the merch they love. You’ll use your fandom knowledge to help train new recruits and ensure their success, and also support the management team in daily operations and meeting sales targets.

WHAT YOU'LL DO

• Provide an amazing shopping experience that will encourage customers to return. They’ll be impressed by your product knowledge, customer experience skills, and enthusiasm for pop culture
• Step in and step up when needed. You’ll cover the sales floor and provide leadership support when your Manager gets pulled away
• You’ve got the keys to the store, and you’re not afraid to use them! You’ll open and close the store, as needed
• Work the register; you’ll process sales transactions and use your fandom knowledge to drive add-on sales using benefits such as BOPIS and curbside pickup. You’ll also close out the register and communicate shortages or overages to your Store Manager
• Understand store sales plan, goals, and key KPIs: UPT and ADT
• Assist with planogram changes including store layout, wall, fixture, and merchandising mix
• Share fashion and music trend information with management and HQ partners
• Work with Store Management to prevent theft and misuse of spells and wizardry around theft
• Support the maintenance of the stockroom and keep the store tidy
• Help develop a passionate, collaborative team to run your store
• Perform any other activities as assigned by your Store Leader

WHAT YOU'LL NEED

• At least 1 year of retail experience. If you love music and pop culture, you're in the right place!
• Strong skills: communication, time management, professionalism, operations, and a drive to develop your team
• A high school diploma or GED
• The ability to navigate the store, merchandise products with store equipment, and lift up to 50 pounds