Part Time As Needed - Patient Registration Customer Service Representative

R1 RCM; Paris (TX); On-site; USD 19,975 - 26,160; Part time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM is seeking a Customer Service Representative for In Patient Registration at LifePoint Paris Regional Medical Center in Texas. You'll be the first friendly face patients meet, helping them navigate the registration process and answering their questions.

With shifts ranging from 8 to 12 hours and rotating on-call schedules, you will work in a fast-paced environment where empathy and accuracy are crucial. Join a supportive team that invests in your professional journey and offers competitive benefits.

Qualifications

• High School Diploma or GED required.
• Strong customer service experience is essential.
• Ability to pass a background check, drug test, and meet vaccination requirements.

Responsibilities

• Help patients navigate the registration process.
• Answer questions with confidence and compassion.
• Register patients efficiently across multiple systems.
• Assist patients in urgent situations and build rapport.

Skills

Strong customer service experience

Education

High School Diploma or GED

Job description

Location

LifePoint Paris Regional Medical Center

Shift

PRN – part time. Open availability required for day, evening, and overnight shifts, including holidays and weekends. Shifts range between 8–12 hours. Rotating on‑call schedule. PRN associates are cross‑trained in multiple departments as needed.

Description

As a Customer Service Representative – In Patient Registration, you will be the first friendly face patients meet when they check into the hospital. Your responsibilities include:

• Help patients navigate the registration process
• Answer questions with confidence, clarity, and compassion
• Gather accurate information quickly in a fast‑paced environment
• Build trust with patients who may be scared, confused, or overwhelmed

This isn’t a sit‑back-and‑relax desk job—you’ll be on your feet, thinking fast, and making a real impact.

What You’ll Do Day‑to‑Day

• Work across multiple computer systems to register patients efficiently
• Answer phones and gather information quickly and accurately
• Assist patients who may be ill, anxious, or confused
• Navigate diverse insurance plans and coverage details (with training)
• Adapt to interruptions from clinical teams during urgent care situations
• Build rapport and ease patient concerns in real time

Why You’ll Love This Job

Make a Real Difference: Patients lean on you for support and reassurance. You’ll be more than a data collector – you’ll be a calm, helpful presence during stressful times.

Learn Healthcare from the Ground Up: From insurance basics to hospital workflows, you’ll gain valuable knowledge and skills that open the door to long‑term career growth.

Fast‑Paced, Never Boring: You’ll move between computer screens, phone calls, and in‑person interactions – balancing accuracy with compassion while working alongside clinicians and emergency staff.

Supportive Team Environment: We’re invested in your professional journey. You’ll be surrounded by teammates who have your back and leaders who want to see you succeed.

Requirements

• High School Diploma or GED
• Strong customer service experience
• Ability to pass a background check, drug test, and meet vaccination requirements

Preferred

• Medical or healthcare experience (not required)

Pay

Base pay range: $14.50 – $18.99 per hour, based on role, level, location, job‑related skills, experience, and relevant education or training.

Benefits

Competitive benefits package.

Equal Employment Opportunity

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination, shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.