Part-Time Arena Merchandise Associate | Game-Day Retail

Gondola; Knoxville (TN); On-site; USD 16,531 - 20,664; Part time

Job summary

Gondola is hiring a part-time Merchandise Associate for the Knoxville Ice Bears’ 2026-2027 season. This role involves assisting with retail operations, providing exceptional customer service, and maintaining merchandise standards. The ideal candidate should be detail-oriented, reliable, and able to handle retail transactions.

The position requires flexible hours, including weekends and holidays, supporting various home games.

Qualifications

• Comfortable working in a fast-paced environment.
• Professional appearance and presentation required.
• Retail sales experience preferred.

Responsibilities

• Assist in the execution of the team’s retail merchandise operation.
• Provide outstanding customer service.
• Process purchases through the POS system.
• Assist in setting up and taking down merchandise displays.
• Maintain merchandising standards and cleanliness.

Skills

Strong verbal and written communication skills

Ability to handle retail transactions

Detail-oriented

Problem-solving skills

Education

High School Diploma

Tools

POS system

Job description

Gondola is hiring a part-time Merchandise Associate for the Knoxville Ice Bears’ 2026-2027 season. This role involves assisting with retail operations, providing exceptional customer service, and maintaining merchandise standards. The ideal candidate should be detail-oriented, reliable, and able to handle retail transactions.

The position requires flexible hours, including weekends and holidays, supporting various home games.