Part-Time Airport Passenger Services Specialist

Choice Aviation Service Inc; Des Moines (IA); On-site; USD 25,000 - 32,000; Part time

Job summary

Choice Aviation Service Inc. in Des Moines, IA is seeking a Part-time Passenger Service Agent to handle passenger services, reservations, ticketing, check-in, and related duties as contracted by our airline customer.

You will work nights, weekends, and holidays, lift up to 70 lbs, and complete airline training programs. The role emphasizes teamwork, attention to detail, and clear communication with staff and passengers.

Qualifications

• Must be able to work as part of a team or independently.
• Attention to detail in all tasks.
• Strong communication with colleagues and customers.

Responsibilities

• Monitor flight schedules and provide updates to leadership and staff.
• Coordinate communication between airline partners, crews, and airport personnel.
• Prepare and maintain operational records and documentation.
• Ensure arrival/departure paperwork is completed on time.
• Maintain training records and support certification tracking.
• Communicate delays, changes, and weather impacts to relevant teams.
• Provide administrative support to supervisors and station leadership.
• Handle confidential information professionally and discreetly.

Skills

Teamwork

Attention to detail

Communication skills

Customer service

Job description

Choice Aviation Service Inc. in Des Moines, IA is seeking a Part-time Passenger Service Agent to handle passenger services, reservations, ticketing, check-in, and related duties as contracted by our airline customer.

You will work nights, weekends, and holidays, lift up to 70 lbs, and complete airline training programs. The role emphasizes teamwork, attention to detail, and clear communication with staff and passengers.