Part Time - Admin/Stand Manager - Auxiliary and Business Services

The Pennsylvania State University; Ferguson Township (PA); On-site; USD 17,000 - 25,000; Full time

Job summary

Bryce Jordan Center at Penn State is seeking Administrator/Stand Managers to provide leadership and direction of operational support to staff and non-profit event groups. You will oversee customer service areas, inventories, and event check-ins while ensuring policy compliance and food service standards.

The role includes supervising student staff and non-profit groups, coordinating serving lines, and maintaining food safety guidelines in a busy campus environment.

Qualifications

• Experience supervising student staff and non-profit groups.
• Strong customer service and cash handling skills.
• Ability to work in a fast-paced food service environment.

Responsibilities

• Oversees a broad range of customer service-related activities across the department.
• Responsible for pre/post event inventories and check-in for all wage and NPO groups.
• Directs head cashiers and head cooks to ensure proper systems, procedures, and policies are followed.
• Cook to order and finish short preparation foods and dispense food following portion control and temperature guidelines.

Skills

Leadership

Customer service

Food service

Tools

POS system

Job description

JOB DESCRIPTION AND POSITION REQUIREMENTS

Bryce Jordan Center is seeking Administrator/Stand Managers to provide leadership and direction of operational support to BJC employees such as cashiers, customer service representatives and food service and production workers.

• Oversees a broad range of customer service-related activities across the department.
• Responsible for Pre/Post event inventories.
• Responsible for proper check in and of all wage and NPO (Non-profit organizations) groups.
• Responsible for communicating event notes, expectations, and policies and holding all parties responsible.
• Oversee head cashiers and head cooks to ensure proper systems, procedures, and policies are adhered to.
• Ensure all Pre/Post paperwork are properly filled out.
• Ensure all cash handling policies are followed.
• Maintain neat, clean, and organized work area.
• Provide training and/or supervision of student staff and Non-Profit organizations.
• Work on serving counter and food stations as required; be knowledgeable about menus and recipe ingredients; ensure correct portion size is distributed; move food to and from serving counter and food bars as required.
• Cook to order and finish short preparation foods, such as hamburgers, hot dogs, fries, popcorn, soft pretzels, pizza, breakfast items, etc.; dispense food following portion control, product timing and temperature guidelines.
• Set up and check dishes, utensils, signs, condiments, etc. for serving lines and food bars.
• Prepare items for serving, including vegetables, salads, dressings, sauces, condiments, muffins, baked goods, sandwiches, wraps, parfaits, sushi, etc.
• Prepare and serve hot and cold specialty coffee drinks, tea, smoothies, and other beverages.
• Follow simple recipes and job aides.
• Store food in designated containers and storage areas to prevent spoilage; stock, rotate, and replenish products; check for quality and freshness and take corrective action as required.
• Operate equipment including broilers, grills, fryers, microwave/convection/combi ovens, pizza and toaster ovens, dough press, panini machine, pasta and rice cookers, steam tables, kettles, blenders, food processors, mixer, slicer, chopper, coffee/beverage machines, etc.
• Clean work area, dining area, and equipment; ensure general cleanliness and sanitation by following established guidelines to ensure proper food safety; monitor food temperatures and make adjustments as necessary; maintain accurate temperature logs when required.
• Take orders and ring up sales on cash register as necessary; make change as required.

BACKGROUND CHECKS/CLEARANCES

Employment with the University will require successful completion of background check(s) in accordance with University policies.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473. Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.

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