Part-Time Account Specialist — Client Care (Longview)

Simple Custodial Services LLC; Longview (TX); On-site; USD 33,000 - 45,000; Part time

Benefits offered by this job

Dental insurance

Health insurance

Vision insurance

Job summary

Simple Custodial Services LLC is seeking an Account Specialist for on-site work in Longview, TX. This part-time role may become full-time with strong performance, focusing on managing customer accounts, onboarding new clients, and maintaining ongoing communication to meet service expectations.

The role involves monitoring performance, reviewing service schedules and invoices, and collaborating with operations to resolve issues. Prior experience in facilities or service industries is a plus.

Qualifications

• Customer-facing experience with account management is required.
• Strong written and verbal communication and reporting skills are essential.
• Foundational finance knowledge to support billing and invoicing.
• Analytical mindset to review account performance and suggest improvements.
• Experience in facilities, janitorial, or service-based industries is a plus.
• Proficiency with common office software and CRM tools.
• Excellent organizational skills and ability to manage multiple accounts.

Responsibilities

• Onboard new clients and maintain regular communication to ensure satisfaction.
• Monitor account performance and service delivery against agreed SLAs.
• Review service schedules and invoices; flag issues for operations.
• Collaborate with operations and field supervisors to resolve problems promptly.
• Prepare routine account reports and assist with basic financial activities.
• Maintain accurate records in company systems and support process improvements.

Skills

Customer service

Account management

Communication skills

Data analysis

CRM tools

Office software

Organization

Finance basics

Education

High school diploma

Associate or bachelor’s degree (plus)

Tools

CRM software

Microsoft Excel

Job description

Simple Custodial Services LLC is seeking an Account Specialist for on-site work in Longview, TX. This part-time role may become full-time with strong performance, focusing on managing customer accounts, onboarding new clients, and maintaining ongoing communication to meet service expectations.

The role involves monitoring performance, reviewing service schedules and invoices, and collaborating with operations to resolve issues. Prior experience in facilities or service industries is a plus.