Part & Service Specialist

DNOW; Casper (WY); On-site; USD 32,000 - 50,000; Full time

Benefits offered by this job

Competitive salary plus bonus

401(k)/retirement savings plan

Comprehensive benefits

Career growth opportunities

Friendly work environment

Paid vacation and holidays

Job summary

DNOW is seeking a reliable warehouse/order processing professional to support shipping, receiving, and order execution. The role involves handling quotations, ERP data entry, and assisting AR with collections to ensure accurate, timely fulfillment.

Candidates should bring a high school diploma or GED and at least two years of related experience, with strong Excel skills and knowledge of ERP systems. This is a team-focused environment that emphasizes safety, accuracy, and customer service.

Qualifications

• High School Diploma or GED is required.
• Two years of related experience and/or training.
• Detail-oriented with ERP and inventory knowledge.
• Strong Microsoft Excel and Office skills.

Responsibilities

• Maintain warehouse organization and cleanliness.
• Handle shipping, receiving, and deliveries.
• Create, develop, and close orders.
• Provide quotations to customers.
• Provide manuals and drawings as needed.
• Enter all information into the ERP system.
• Track material deliveries and expedite orders.
• Initiate the RMA process for returns.
• Assist Accounts Receivable with customer collections as needed.
• Maintain accurate paperwork and documentation.
• Request pricing from vendors and create purchase orders.

Skills

Two years of related experience

Detail-oriented

ERP system experience

Microsoft Excel

Communication skills

Team player

Education

High School Diploma or GED

Tools

ERP system

Microsoft Office

Job description

At DNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.

START YOUR CAREER NOW.

Support parts and service department in daily activities resulting in the timely/accurate processing, collection, and delivery of orders.

JOB RESPONSIBILITIES

• Maintain warehouse organization and cleanliness
• Handle shipping, receiving, and deliveries
• Create, develop, and close orders
• Provide quotations to customers
• Provide manuals and drawings as needed
• Assist the Accounts Receivable (AR) team with customer collections as needed
• Maintain accurate paperwork and documentation
• Enter all required information and documentation into the company ERP system
• Request pricing from vendors and create purchase orders for required materials
• Track material deliveries and expedite orders as needed
• Initiate the RMA process for materials being returned for warranty or credit

JOB REQUIREMENTS

• High School Diploma or GED
• Two years of related experience and/or training
• Industry-related product knowledge
• Detail-oriented
• ERP system experience preferred
• Experience with Microsoft Excel and other Microsoft Office software
• Strong understanding of inventory, orders, returns, and other core business operations
• Excellent interpersonal and communication skills, both written and verbal
• Thorough understanding of company safety, environmental, and operational practices
• Ability to safely lift materials of various weights regularly
• Strong team player

BENEFITS

• Competitive salary plus bonus
• 401(k)/retirement savings plan
• Comprehensive benefits, including medical, dental, vision, life, and disability coverage
• Career growth opportunities
• Friendly work environment
• Paid vacation and holidays