Part Sales Manager – Full Time

AutoZone; Framingham (MA); On-site; USD 65,000 - 85,000; Full time

Job summary

AutoZone is seeking a Parts Sales Manager in Framingham, MA to drive sales performance and lead a high-performing team under the Store Manager. You will deliver WOW! customer service, optimize inventory, and ensure operational excellence in a fast-paced automotive retail environment.

The role emphasizes leadership, teamwork, and problem solving, with opportunities to grow within a trusted automotive solutions company. This is a full-time, on-site position.

Qualifications

• Leadership experience supervising and developing high-performing teams.
• Strong communication with customers and staff.
• Track sales goals, inventory accuracy, and performance standards.
• Follow store procedures, manage inventory, cash handling, shrink control.
• Collaborate with commercial departments to ensure on-time deliveries.
• Drive sales targets and optimize inventory.
• Enforce PPE and safety standards.
• Support commercial accounts and timely deliveries.
• Resolve customer issues promptly while upholding policies.

Responsibilities

• Lead and develop high-performing staff under the Store Manager.
• Maintain clear communication with customers and employees.
• Monitor sales goals, inventory accuracy, and performance standards.
• Follow store procedures, manage inventory, cash handling, and shrink control.
• Collaborate with staff and commercial leaders for seamless operations.
• Drive sales targets and optimize inventory.
• Enforce PPE and safety standards.
• Support commercial accounts and timely deliveries.
• Resolve customer issues promptly while upholding policies.

Skills

Leadership

Communication

Sales management

Inventory management

Problem solving

Team collaboration

Safety compliance

Bilingual English/Spanish

Job description

AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports AutoZone’s mission of providing trusted automotive solutions.

As a Parts Sales Manager, where you'll play a key role in driving sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience. Join a vibrant team dedicated to reaching goals, honing leadership abilities, and fostering career growth in the automotive retail field. AutoZone provides an ideal platform to advance your career in an essential industry that supports the driving community.

• Leadership – Assist the Store Manager in supervising, training, and developing high-performing employees, fostering a motivated and engaged team.
• Communication – Maintain clear, effective interactions with both customers and employees, ensuring smooth store operations and positive experiences.
• Metrics Mindedness – Monitor sales goals, inventory accuracy, and performance standards to drive business success.
• Process Orientation – Follow structured store procedures, manage inventory, oversee cash handling, control shrink and ensure operational efficiency.
• Teamwork – Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence.
• Parts Sales & Inventory Management – Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
• Safety & Compliance – Enforce PPE use, promote risk management practices, and uphold company safety standards.
• Commercial Account Support – Assist in managing commercial and hub departments to support timely deliveries and customer needs.
• Problem Solving – Resolve customer concerns and store operational issues swiftly, always upholding company policies.

What We’re Looking For

• Leadership: Demonstrates integrity, decision-making skills, and strong leadership abilities.
• Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.

You’ll Go The Extra Mile If You Have

• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
• Automotive Retail: Previous experience in automotive retail
• Certifications: Automotive Service Excellence (ASE) Certification