Part Sales Manager – Full Time

AutoZone; Charlotte Hall (MD); On-site; USD 52,000 - 72,000; Full time

Job summary

AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. As a Parts Sales Manager, you’ll play a key role in driving sales performance, leading a high-performing team, and delivering WOW! Customer Service.

Join a vibrant team dedicated to reaching goals, honing leadership abilities, and advancing your career in automotive retail while supporting the driving community in Maryland.

Qualifications

• Leadership skills with ability to supervise and develop a team.
• Clear communication with customers and staff.
• Track sales goals and inventory accuracy to drive results.
• Follow structured procedures, manage inventory, cash handling, and shrink.
• Collaborative teamwork with staff and department leaders.
• Lead parts sales and inventory management, returns and merchandising.
• Enforce safety standards and risk controls.
• Assist in managing commercial accounts and timely deliveries.
• Resolve customer issues swiftly while upholding policies.

Responsibilities

• Supervise, train, and develop a high-performing team.
• Maintain effective communication with customers and employees.
• Monitor sales goals, inventory, and performance standards.
• Oversee cash handling, shrink control, and store procedures.
• Collaborate with department leaders to ensure seamless operations.
• Lead parts sales and inventory management and returns processing.
• Uphold PPE and safety standards.
• Support commercial account deliveries and customer needs.
• Resolve customer concerns and store issues promptly.

Skills

Leadership

Communication

Metrics mindedness

Process orientation

Teamwork

Sales & inventory

Safety & compliance

Commercial accounts

Problem solving

Job description

AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports AutoZone’s mission of providing trusted automotive solutions.

As a Parts Sales Manager, where you'll play a key role in driving sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience. Join a vibrant team dedicated to reaching goals, honing leadership abilities, and fostering career growth in the automotive retail field. AutoZone provides an ideal platform to advance your career in an essential industry that supports the driving community.

• Leadership – Assist the Store Manager in supervising, training, and developing high-performing employees, fostering a motivated and engaged team.
• Communication – Maintain clear, effective interactions with both customers and employees, ensuring smooth store operations and positive experiences.
• Metrics Mindedness – Monitor sales goals, inventory accuracy, and performance standards to drive business success.
• Process Orientation – Follow structured store procedures, manage inventory, oversee cash handling, control shrink and ensure operational efficiency.
• Teamwork – Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence.
• Parts Sales & Inventory Management – Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
• Safety & Compliance – Enforce PPE use, promote risk management practices, and uphold company safety standards.
• Commercial Account Support – Assist in managing commercial and hub departments to support timely deliveries and customer needs.
• Problem Solving – Resolve customer concerns and store operational issues swiftly, always upholding company policies.

What We’re Looking For

• Leadership: Demonstrates integrity, decision-making skills, and strong leadership abilities.
• Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.

You’ll Go The Extra Mile If You Have

• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
• Automotive Retail: Previous experience in automotive retail
• Certifications: Automotive Service Excellence (ASE) Certification